Understanding your emotions

Notice what you are feeling and consider how it affects your response to other people.

What is Emotional Intelligence?

Emotional Intelligence (EI) is the ability to recognise, understand, and manage your own emotions, while also being able to recognise, understand, and influence the emotions of others.

Why It Matters

People with high emotional intelligence communicate more effectively, manage stress better, and navigate social situations with empathy. EI is key to success in both personal and professional life.

Watch & Reflect

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Emotional Intelligence in Action

Self-awareness: Understand your emotions and how they impact your behaviour.
Self-regulation: Manage your emotions in healthy ways.
Empathy: Understand and feel what others are experiencing.
Social skills: Communicate clearly, resolve conflict, and inspire others.
Motivation: Channel your emotions toward achieving goals.

Reflect Using Gibbs’ Reflective Cycle

Think of a time when you were emotionally triggered, maybe at work, home, or socially. Reflect honestly: Did you understand what you were feeling? How did you respond? What impact did your emotions have?

Use the prompts below to reflect in writing:

Description: What happened?
Feelings: How did you feel?
Evaluation: What went well or not so well?
Analysis: Why did it happen this way?
Conclusion: What could you have done differently?
Action Plan: What will you do next time?