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Understanding communication patterns

Explore Transactional Analysis: a framework describing Parent, Adult and Child ways of communicating.

What is Transactional Analysis?

Transactional Analysis (TA) is a theory of communication and personality that helps us understand how people interact with each other. It’s based on the idea that each of us operates from one of three ego states:

  • Parent: Critical or nurturing voice (taught values)
  • Adult: Rational, present-moment thinker (learned logic)
  • Child: Emotional, spontaneous, or adaptive (felt experiences)

Why It Matters

This framework offers one way to reflect on a conversation and consider a different response. Use it as a reflection tool, rather than a diagnosis or a fixed label for another person.

Watch & Reflect

Load video: Intro to Transactional Analysis

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*Video: Basic Transactional Analysis Model Explained*

Quick Knowledge Check

1. What are the 3 ego states in Transactional Analysis?

2. Which ego state is most useful for resolving conflict calmly?

3. If someone is giving advice without being asked, which state might they be in?

Reflect Using Gibbs' Reflective Cycle

Use the prompt below to reflect on a recent conversation where understanding ego states might have helped:

  • Description: What happened?
  • Feelings: How did you feel?
  • Evaluation: What went well or not so well?
  • Analysis: Why did it happen this way?
  • Conclusion: What else could have been done?
  • Action Plan: What will you do differently next time?

Key Concepts

  • Transactions: The way we communicate with others.
  • Strokes: Units of recognition or attention we give and receive.
  • Life Scripts: Unconscious life plans formed in childhood.

Further Learning

To dive deeper into Transactional Analysis, consider exploring these resources: